Frequently Asked Questions

No. At ExclusiveResume, we provide services exclusively yo those transitioning from the military to civilian workforce. Our passion is to help former military members find a decent job after the service and we concentrate on providing our services exclusively to these people.

Yes, we do. In order to do our job effectively, we need people who can understand military terms and experience. We also have resume writers with former HR background who know how to successfully translate military experience to civilian ternms that would be understandable to employers. Having gathered a professional team of career experts, we can help any former military member to find a good civilian job.

24 hours is minimum of what we need to develop a quality resume. Quicker turnaround is possible but such cases are to be discussed individually with our support team that is available 24/7.

Really simple. Just go to the order now page and fill out the form by providing information necessary to complete your order. It usually takes no more than 10 minutes. It is important to note that you need to provide all details as to your professional experience, education and career objectives so that our team could develop a quality resume and/or other documents. You can always contact our live support team for assistance.

Sure. When filling out the order form, you can find the upload file button. It would be helpful for us to receive an old resume along with your requirements and career objectives. Also, you will be able to send as many files (performance evaluations, target job requirements, etc.) as you want through your admin panel on our website.

What we need is information about your past work experience (titles, responsibilities, accomplishments, dates), education, training, skills and qualifications. Also, our writers would need to know your career goals before developing a resume. You don’t have to worry how to organize this information – our company will send a resume quetionnaire form where you will have to answer questions.

You can communicate with your writer via messaging system that can be accessed through your admin panel at our website. All you have to do is to log in to your account and click on the messages button. Another thing you could do is request a call back from the writer if you think it is more convenient to talk things over the phone.

The payment is to be sent right after the filling out of the order form. When you complete the form, the website will re-direct you on the page where you can pay for the chosen service. Please note, the writer will be assigned to your order only after the payment has been submitted.

Yes, you can do it either by sending a direct message to your writer or sending an email to support@exclusiveresume.com.

The current privacy policy and procedures enforced at ExclusiveResume.com assume all personally identifiable information submitted by customer is stored at secure services of the company.

No. All information of our clients is stored at secure servers of our company and then permanently deleted. We never share any personal information with the third parties. You can check our terms and conditions and privacy policy to get to know more how we protect personal information of our customers.

You can ask your writer to revise the resume in accordance with the initial requirements and instructions provided. You can either message your writer about it, contact our live support team or click on the revision request button within your admin panel at our website.

No, revision requests are free of charge. We will be working on your resume until you are fully satisfied with the end product received. All revisions are considered a part of resume writing process ordered from the company and, therfore, shouldn’t be paid additionally.

All revision requests are to be made two weeks within the order is completed.

First of all, the order will be complted within the selected deadline. Sometimes, our writers deliver the orders ahead of time though. In any case you will receive an email notification whenever the documents are ready.