How It Works
Our priority is to make job search for service members as simple as it can possibly be. Therefore, it doesn't take much on behalf of our customers to place an order and receive a quality resume and/or cover letter. After all, professinal resume writing services like ExclusiveResume are created with the purpose to rid job seekers of headache to spend hours on writing a resume that will eventually result in interviews or even job offers. If you are wondering how everything happens, here is the outline of how things work at ExclusiveResume.
Place an order
In essence, that means you have to go to the order page and fill out the form providing necessary information and specifiying the requirements for your order (deadline, type of service, etc.) All we ask here for is for our customers to provide enough information so that we could deliver high quality service. If you have any questions at this point, you can contact our live support team anytime - they are available 24/7. In fact, our representatives can fill out the order form on your behalf if you request so.
Make a payment
After all necessary information is entered into the form, the order will be created in the system. However, until the payment is made no writer will be assigned to this order. This is to protect ourselves from fraudelent activities when job seekers can have their written without paying anything. Therefore, after you place the order yyou should make a payment. Then the payment is verified by our company representatives and you can rest assured your resume or cover letter will land in your account within the chosen deadline.
This step often requires nothing on behalf of our customers. It is our job to assign the writer with relevant industry experience and make sure the final document is of high quality. However, you can take active part in the writing process through the means of messaging system. You can request a draft or ask your writer about specific aspects of resume writing. Or you can simply relax and wait until the document will land in your account. You will also receive an email notification when your order is complete.
Because developing a resume for military members is a more complex process than writing one for an office manager, it therefore requires more efforts on behalf of the writer as well as the customer. At ExclusiveResume we understand that we cannot simply upload the document and get to another order. Therefore, you have the right to request a revision if you want something to be changed. All revisions are free of charge.
At ExclusiveResume we train and assess our writers on a regular basis. But we believe that the most fair assessment is made by those who order our resume writintg services. In the customer's admin panel, there is an opportunity to leave feedback about the writer and our services in general. We highly value comments from our clients as we always try to improve our services. Customer feedback as the best vector for making ExclusiveResume a better place for service member seeking professional resume writing assistance.